Legal notice

Heswea Legal Notice

Last Updated: October 28, 2026

1. Website Operator

This website is operated by Heswea Technology Co.,Limited under the trading name Heswea.

Trading Name: Heswea
Legal Business Name: Heswea Technology Co.,Limited
Business Address: Room 1405B, 14th Floor, Wabi Bank Building, 721-725 Nathan Road, Mong Kok, Hong Kong
Customer Support Email: heswea@outlook.com
Telephone: [INSERT BUSINESS TELEPHONE NUMBER]
Company Registration Number: [INSERT COMPANY REGISTRATION NUMBER, IF APPLICABLE]
VAT or Tax Registration Number: [INSERT APPLICABLE REGISTRATION DETAILS, IF REQUIRED]

Heswea sells products to customers in the United States, the United Kingdom, the European Union, and other international markets. Orders may be shipped directly from China.

For questions about this website, our products, or an order, please contact us using the email address listed above.

2. Website Content and Accuracy

We make reasonable efforts to ensure that the information on this website is accurate and up to date.

Product descriptions, specifications, images, prices, availability, shipping information, and other website content are provided for general shopping and informational purposes.

Despite our efforts, occasional errors, omissions, or outdated information may occur. If we identify a material error affecting a customer's order, we will take appropriate steps in accordance with applicable law.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

3. Product Information and Safety

Customers should read the product descriptions, specifications, warnings, instructions, and safety information provided with each product before use.

For electric cupping therapy devices and other massage products, customers should follow the manufacturer's instructions and observe all applicable warnings.

Information on this website is provided for general product information and does not constitute medical advice, diagnosis, or treatment. Our products should not be used as a substitute for professional medical advice or prescribed treatment.

If you have a medical condition, take medication that may affect bleeding, have reduced skin sensation, or are unsure whether a product is suitable for you, consult a qualified healthcare professional before use.

Stop using a product if it causes unusual pain, burns, skin injury, or other concerning symptoms.

Product descriptions and general wellness information must not be interpreted as a guarantee that a product will prevent, diagnose, treat, or cure any disease.

4. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, product descriptions, page layouts, and other materials, is owned by Heswea or used under appropriate authorization.

These materials are protected by applicable intellectual property laws.

You may access and use this website for personal, lawful shopping and informational purposes.

Unless permitted by law or authorized in writing by the relevant rights holder, you may not reproduce, republish, distribute, modify, commercially exploit, or create derivative works from website materials without permission.

All third-party trademarks, brand names, and logos remain the property of their respective owners. Their appearance on this website does not necessarily imply sponsorship, endorsement, or affiliation.

5. Website Use and Security

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation or security of the website.

You must not attempt to gain unauthorized access to our systems, introduce malicious code, disrupt website services, or misuse the website for fraudulent or unlawful activities.

We may take reasonable measures to protect the security and integrity of our website, subject to applicable law.

6. Third-Party Websites and Services

This website may contain links to third-party websites, payment providers, shipping services, or other external resources.

These third-party services may operate under their own terms, privacy policies, and practices.

We do not control all third-party content or services and are not responsible for their independent policies or actions, except to the extent liability cannot lawfully be excluded or remains our responsibility under applicable law.

The inclusion of an external link does not necessarily constitute an endorsement of the linked website or its content.

7. Limitation of Liability

To the extent permitted by applicable law, Heswea is not responsible for losses arising solely from inaccurate third-party information, interruptions beyond our reasonable control, or the misuse of website content.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, nothing in this notice excludes or limits mandatory consumer rights, liability for fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

This Legal Notice does not replace any statutory rights, guarantees, or remedies available to customers under the laws applicable to their purchases.

8. Privacy and Personal Information

Your use of this website may involve the collection and processing of personal information, including information required to process orders, arrange shipping, provide customer support, and maintain website security.

Please refer to our Privacy Policy for details about the categories of personal information we collect, how we use and share that information, applicable retention practices, and the rights available to you.

Privacy Policy: [INSERT PRIVACY POLICY LINK]

9. Applicable Laws and Consumer Rights

This website serves customers in multiple countries and regions. The laws applicable to a particular transaction may depend on the circumstances of the transaction and the customer's location.

Nothing in this Legal Notice is intended to deprive consumers of mandatory rights under the laws that apply to their purchase.

Any contractual choice of law or dispute resolution provision in our separate Terms of Service remains subject to applicable mandatory consumer protection rules.

10. Contact Information

For questions regarding this Legal Notice or the operation of this website, please contact:

Heswea Technology Co.,Limited
Room 1405B, 14th Floor, Wabi Bank Building, 721-725 Nathan Road, Mong Kok, Hong Kong
Email: heswea@outlook.com
Telephone: [INSERT BUSINESS TELEPHONE NUMBER]

We aim to respond to customer inquiries within one business day.

11. Updates to This Notice

We may update this Legal Notice from time to time to reflect changes in our website, business operations, or applicable legal requirements.

The latest version will be published on this page with an updated revision date where appropriate.